When you meet this problem as follow,please make the photo for proofs
1.Parcel damaged.Don't sign it .ask them to return back to us
2.Parcel weight not same as we told you,you need to check the goods complete,orless ,refuse to sign it,and contact to us via this email obdbox@gmail.com
3.Custom problem of destination,it is out of our service ,customers need to charge of all of the problem.
4.Parcel not right .did not sign it .email to obdbox@gmail.com and will get the reply in one hours of daytime.
5.We paid the cost of return if we sent the mistake parcel to you ,
6.Please give the patience to wait ,if the delivery make the mistake ,and accept the delviery final reply ,and we pay the cost for you .
7.If the parcels were not including of CD,lables.and the parduct under 50usd ,that is no problem ,please sign it ,we can balance it in next a order .or download the software via internet.
Warrty
1.one year of warrty
2.only lanauch and autoboss offer udpate service in our warrty policy others we can not promise to update for u .sorry.
3.any problem ,we can repair and send to you free ,but we can not charge of your cost to china.
Can not Exchnage or return
The products had been used for a certain time,we can not accept exchange.only offer the sale after service
Can exchange or return money
if you get the parcels and test work bad ,please make a photo .or vedio for us ,send to obobox@gmail.com.
After we reply ,you can exchange ,if we can not solve by quality reason .you can return payment of the product.
*Othes
These ouritems were company single rules .it maybe fault and unfair to you ,we hope you can send more fair advices for business to make it complete.email obdbox@gmail.com
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